Cancellation Policy

Your membership with ShootQ is a month-to-month recurring membership with no contract. You may cancel at any time. Starting thirty days after signup, ShootQ bills your account using the credit card you provided at the beginning of your monthly billing cycle.

Amounts paid are not refundable. Subscriptions to ShootQ are pre-paid.

To cancel your account, simply click on the Settings tab. Then click on the Account submenu item. Then click on Account Level in the list on the left hand side. You'll see a link that says "Cancel My Account" on the right side of the screen.

Click the "Cancel My Account" link and then follow the steps to complete your account cancellation.

Before you close your account, you should know:

• Data for cancelled accounts is retained for thirty days - if you reconsider, contact us and we'll gladly reactivate your account.
• Before continuing, you may wish to download your relationships in vCard format and print important documents, such as contracts and invoices.
• Client-facing portions of the application, including contact form integrations, public pricing, and online bookings will be immediately unavailable.

If you have any questions, call us at 888-9-SHOOTQ Ext. 2 (for support) or email us at

Credit Card Expirations or Declines

Please note that allowing a credit card to expire or not submitting payment by check regardless of invoice receipt status will result in automatic cancellation of your account after a period of 60 days.

We will send notice to the email on record if a card is declined. We may also follow-up by phone or mail.

Questions or Concerns

If you have any questions or concerns regarding ShootQ's cancellation policy, please send us a detailed message to .